Optimized costs. Increased productivity. Choose our services
With IT Onsite Services, you get quick IT interventions at your company's headquarters for IT requests that can not be resolved remotely, so that work interruptions are minimized and employee productivity is not affected. Onsite Support provides customers with unlimited access to the resources of an entire team of IT specialists, and any onsite IT incident will be resolved as soon as possible.
Request an offerBenefits
- We intervene in less than 2 hours in Bucharest
- We intervene in less than 3 hours in multiple subsidiaries in the country
- Certified team
With the help of system administrators in the field, we have a maximum of 2 hours in Bucharest and we offer national coverage for our clients with multiple subsidiaries in the country, where we operate in maximum 3 hours. Regardless of the complexity of IT risks that occur, through guaranteed time interventions, you avoid financial losses caused by timely failure to resolve them and ensure the continuity of daily operations for your business.
Delivery of the IT service is controlled by IT support applications. Support requests are recorded and reported through an established agent who communicates on the phone with field specialists and office support staff. A dedicated multi-certified team of specialists has the expertise and experience needed for IT infrastructure and users in your company to benefit from the IT support they need.
Customer benefits
IT Onsite Services with a wide range of applications
- support at time for users and workstations
- failure of critical systems
- mobile devices
- operating system errors
- Internet connection
- antivirus etc.
Benefits for you
- Unlimited interventions at the client's premises
- Fast resolutions and proactive support for daily activities
- SLA guaranteed (Service Level Agreement)
- Extensive skills and IT solutions from certified specialists
- Uninterrupted work and increased productivity in the company
Bucharest
Avoid financial losses
Avoid financial losses that can be generated by the timely failure of the situations faced by employees by ensuring the guaranteed intervention at the headquarters in the event of an unforeseen event that can not be resolved remotely.
Better approach
Along with you are commuters, open and solutions-oriented, for which customer satisfaction is a priority. The direct approach from man to person is to your advantage, as most users prefer to solve with a IT specialist the situations encountered, to the detriment of an exclusive remote approach.
SLA guarantees
The intervention is performed within a guaranteed time of up to 2 hours from the referral, according to the Service Level Agreement.
The most common operations performed by Class IT specialists at the customer's office:
- Diagnostics
- Troubleshooting operating system
- Install and configure additional drivers
- Installation and configuration of external devices
- Set up standard e-mail client
- Set up standard Office applications
- Installing and configuring software packages
Everywhere in the country
Benefits
Avoid financial losses that can be generated by the timely failure of the situations faced by employees by ensuring the guaranteed intervention at the headquarters in the event of an unforeseen event that can not be resolved remotely.
Better approach
Along with you are commuters, open and solutions-oriented, for which customer satisfaction is a priority. The direct approach from man to person is to your advantage, as most users prefer to solve with a IT specialist the situations encountered, to the detriment of an exclusive remote approach.
SLA guarantees
The intervention is performed within a guaranteed time of up to 2 hours from the referral, according to the Service Level Agreement.
The most common operations performed by Class IT specialists at the customer's office:
- Diagnostics
- Troubleshooting operating system
- Install and configure additional drivers
- Installation and configuration of external devices
- Set up standard e-mail client
- Set up standard Office applications
- Installing and configuring software packages